Service & Maintenance
Planned routine maintenance for maximum peace of mind
Protect your investment
Safety & peace of mind
Our service plans are fully compliant with MHRA ‘Managing Medical Devices’ and CQC guidelines.
Hassle-free
We liaise with your clinical team to plan service schedules, minimising equipment downtime.
Monitoring & auditing
We monitor your equipment, ensuring timely, preventative action to optimise performance.
Minimal downtime
We hold spare parts in stock so we’re able to service your equipment straight away.
Expertise
We use our own locally-based and fully-trained engineers for a swift, first-time fix.
Simple pricing
Our structured pricing plans are simple to understand and offer significant cost savings.
Dedicated AM
We’ll assign you a dedicated Account Manager, who will get to know you and your requirements.
Training
We provide free, certified training on all equipment so that your team can get the most out of it.
AnetiCare
Ensure preventative maintenance and minimal product downtime with our annual pre-planned service.
- On-site service and repair
- Safety health check
- Original manufacturer components
- Unlimited call-outs
- Technical support hotline
Nationwide coverage
James Laughey
Service Engineer (North East)
Len Pickavance
Service Engineer (North West)
Terry Foster
Service Engineer (West Midlands)
Mathew Leggatt
Service Engineer (East Midlands)
Chris Green
Service Engineer (South East)
E.M.S.A Belfast
Matthew Medical Services
Service Engineer (Scotland)
Lifetime warranty
We offer a lifetime warranty on all of our trolleys from date of purchase.
- 10 year warranty
- Fixed maintenance costs
- Most parts and engineers time covered
Have a question?
Need to report a fault?
Use our online form