Product knowledge combined with customer care
Our expert Field Engineers are supported by our Service Department with dedicated staff and state-of-the-art IT systems to manage our database, keep detailed customer records, organise component stock and plan our engineers’ schedules.
We offer a variety of preventative and service packages to suit all your maintenance needs
On-site service and repair
Our skilled engineers will arrive on-site at your earliest convenience to carry out maintenance work and repairs
Safety health check
We carry out an in-depth safety health check to ensure your product is working at it's best performance
Original, discounted parts
We only use original 'genuine' parts at a competitive price to ensure we maintain the highest quality standard
MRHA and CQC compliant
We are fully compliant with Managing Medical Devices (MRHA) and CQC exacting standards
Technical support hotline
Our Technical Support Team are available via phone or email to assist you with any queries
Individually serial numbered to allow traceability for clients and Anetic as the manufacturer throughout its life cycle
As a responsible manufacturer, we offer free end-of-life assessment reports for your product
Packages to suit every budget
Whichever you choose, you can be confident that we hold spare parts in stock and our nationwide team of qualified Field Engineers has the skills and expertise to service all of our systems on-site, ensuring minimum downtime for your hospital or clinic.
Have a question?
QA model trolleys, Tourniquets and Stirrups
All service mechanical parts (T’s & C’s applicable)
Yes there are 2 tiers to discounts, 25 plus products and 50 plus products
Yes a quotation can be given to run in line with the existing contract
All Anetic Aid Trolleys and Tourniquets are supplied from new with a 12 month guarantee and a unique life warranty option (10 years Trolleys - 3 years Tourniquets) simply under a prevent premium contract from year 2 it entitles the customer to a fully comprehensive agreement, including parts, labour and onsite annual service visit (T & C apply)
Simply nobody understands our products better our locally based engineers are trained in all aspects of our product range, fully integrated in our QS, have total support of our design team and immediate access to all spares and components.
Sadly we are unable to immediately re-instate life warranty agreements after 36 months from date of supply. However there are still many benefits on been under prevent premium annual service, 45% discounted parts and inclusive callout