Maintenance Coordinator
Join us!
If you have a background in maintenance and scheduling administration — ideally within the healthcare service or maintenance sectors — and thrive in a fast-paced, customer-focused environment, this could be the perfect fit. Your confident phone manner, attention to detail, and proactive approach will help ensure our customers receive the high-quality service they expect.
Why Join Us?
A supportive, friendly and collaborative team culture
A role where your work truly makes a difference to healthcare
Career growth opportunities within a market-leading company that sells worldwide
We value hard work, honesty, intelligence and opinions
A competitive salary with additional benefits
If you're organised, enthusiastic, and ready to hit the ground running - we want to hear from you.
Role overview
Salary Range
£26,000-£32,000
Location
Baildon, UK
Working Hours
Mon - Thu — 8:30am - 5pm / Fri — 8:30am - 4:30pm
Post Holder
Vacant
Responsible To:
Sales & Service Manager
Reports
N/A
Job purpose
To provide the first point of contact with clients & our technicians to organise maintenance scheduling requirements.
Key Responsibilities
Key responsibilities include, but are not limited to:
- Working within the requirements of the company's quality management system - at all times
- Processing the scheduling administrative work of the department as instructed in an efficient and timely manner
- Ensure a polite, courteous and efficient telephone service is provided as a point of contact within the company.
Knowledge, Skills and Experience
We're looking for the ideal person who has:
- Good GSCE grades in English & Maths - or equivalent qualifications
- A minimum of 5 years administrative experience
- Ability to master new IT systems
- Professional with excellent interpersonal skills and telephone manner
- Strong team player with passion and drive
- Excellent maintenance / scheduling administration skills
- Self-motivated to deliver excellent customer service
- Sound planning and organisation skills
- Excellent attention to detail
- Capable of using own initiative
- Experience of working in a demanding fast-paced environment
- Ability to prioritise workload
- Technical know-how and strong problem solving skills
- Experience working within the engineering / maintenance sectors is preferred
Tasks
Tasks include, but are not limited to:
- Process incoming fault reports and assess contractual positions
- Quote customers on maintenance packages
- Diagnose issues and ensure both engineer and parts availabliity
- Confirm engineer visits and update engineer diaries
- Ensure accurate invoicing of contracts and ad hoc work
- Maximise efficiency or repairs / preventative maintenance (PM) by minimising number of visits made to sites
- Ensure any major issues / trends are highlighted to Maintenance Manager
- Monitor technician's outstanding work load and job list
- Organise and recover loan stock as required
Company Benefits
Competitive Salary
Rewarding your talent with a salary that matches your skills and experience.
Cycle to Work Scheme
Save money and stay healthy with tax-free bike purchases.
Bonus Scheme
Quarterly bonuses based on company profits - when we do well, so do you!
Free on-site parking
Convenient, hassle-free parking right outside the workplace.
Company events
Fun, engaging gatherings that bring our team closer and celebrate our wins.
Company pension
Helping you safe for the future with employer contributions.
Ready to join us?
Do you feel like you’d be a great fit for this role? Submit your details and we’ll be in touch about the next steps.
The future of medical devices
Why Join Anetic?
We’re transformative, forward-thinking, and what we do truly matters. We don’t just deliver innovative medical solutions — we involve our customers at every step. We listen, we collaborate, and we work closely with those who make a difference in patients’ lives.
How do we make this happen? Through talented team members who share our values and mindset. A career at Anetic isn’t just a job — it’s an opportunity to grow your talent, be recognised, and contribute to meaningful advancements in healthcare.
As an owner-managed company, we’re proud to be a market leader while maintaining a close-knit supportive culture. For us, workplace culture goes beyond social events and perks — it’s about genuine connection, shared journeys, and making a real impact together.
