Maintenance Coordinator
Join us!
If you have a background in maintenance and scheduling administration — ideally within the healthcare service or maintenance sectors — and thrive in a fast-paced, customer-focused environment, this could be the perfect fit. Your confident phone manner, attention to detail, and proactive approach will help ensure our customers receive the high-quality service they expect. We're on the lookout for someone with sound planning and organisational skills, as well as someone who has the customer at heart and a drive for continuous improvement.
Why Join Us?
A supportive, friendly and collaborative team culture
A role where your work truly makes a difference to healthcare
Career growth opportunities within a market-leading company that sells worldwide
We value hard work, honesty, intelligence and opinions
A competitive salary with additional benefits
If you're organised, enthusiastic, and ready to hit the ground running - we want to hear from you.
Role overview
Salary Range
£26,000-£32,000
Location
Baildon, UK
Working Hours
Mon - Thu — 8:30am - 5pm / Fri — 8:30am - 4:30pm
Post Holder
Vacant
Responsible To:
Sales & Service Manager
Reports
N/A
Job purpose
To provide the first point of contact with clients & our technicians to organise maintenance scheduling requirements.
Key Responsibilities
Key responsibilities include, but are not limited to:
- To provide the first point of contact with clients & our technicians to organise maintenance scheduling requirements
- Process incoming fault reports - diagnose issue & quote accordingly
- Confirm technician visits & update diaries
- Ensure accurate invoicing of contracts / ad hoc work
- Maximise efficiency of repairs / preventative maintenance by minimising site visits
Knowledge, Skills and Experience
We're looking for the ideal person who has:
- Good GSCE grades in English & Maths - or equivalent qualifications
- A minimum of 5 years administrative experience
- Ability to master new IT systems
- Excellent verbal and written communication skills
- Strong team player with passion and drive - capable of working harmoniously with a diverse workforce.
Tasks
Tasks include, but are not limited to:
- Process incoming fault reports and assess contractual positions
- Quote customers on maintenance packages
- Diagnose issues and ensure both engineer and parts availabliity
- Ensure any major issues / trends are highlighted to Maintenance Manager
- Monitor technician's outstanding work load and job list
- Organise and recover loan stock as required
Company Benefits
Competitive Salary
Rewarding your talent with a salary that matches your skills and experience.
Cycle to Work Scheme
Save money and stay healthy with tax-free bike purchases.
Bonus Scheme
Quarterly bonuses based on company profits - when we do well, so do you!
Free on-site parking
Convenient, hassle-free parking right outside the workplace.
Company events
Fun, engaging gatherings that bring our team closer and celebrate our wins.
Company pension
Helping you safe for the future with employer contributions.
Ready to join us?
Do you feel like you’d be a great fit for this role? Submit your details and we’ll be in touch about the next steps.
The future of medical devices
Why Join Anetic?
We’re transformative, forward-thinking, and what we do truly matters. We don’t just deliver innovative medical solutions — we involve our customers at every step. We listen, we collaborate, and we work closely with those who make a difference in patients’ lives.
How do we make this happen? Through talented team members who share our values and mindset. A career at Anetic isn’t just a job — it’s an opportunity to grow your talent, be recognised, and contribute to meaningful advancements in healthcare.
As an owner-managed company, we’re proud to be a market leader while maintaining a close-knit supportive culture. For us, workplace culture goes beyond social events and perks — it’s about genuine connection, shared journeys, and making a real impact together.
